How to Change SASSA Banking Details Using Moya App in 2024?

How to Change SASSA Banking Details Using Moya App in 2024?

Have you recently switched banks and need to update your SASSA banking details? Don’t worry—I’ve got you covered! Updating your information has never been easier, thanks to the user-friendly Moya App.

In this guide, I’ll walk you through the step-by-step process of making these changes so you can continue receiving your SASSA SRD grant or other benefits without interruptions.

Let’s dive into how you can seamlessly update your banking details using the Moya App in 2024.

How to Change SASSA Banking Details Using Moya App in 2024? (Quick Answer)

To update your SASSA banking details using the Moya App:

  1. Download and install the app from your phone’s app store.
  2. Log in with your South African ID number and the same phone number registered with SASSA.
  3. Go to the SASSA section and choose the option to update your banking information.
  4. Enter your new bank account details carefully.
  5. Submit the changes and wait for the 10-day verification process to complete.
  6. Once verified, your grant payments will start reflecting in your new account.

For detailed steps, keep reading below!


Updating your banking details on the Moya App is simple and secure. Here’s the step-by-step process:

Step 1: Download and Log In to the Moya App

Start by downloading the Moya App from either the Google Play Store (Android users) or the Apple App Store (iOS users). Once the app is installed:

  • Open it and register using your South African ID number.
  • Create a strong password to protect your account.
  • Ensure you use the same phone number you provided during your SASSA grant application. This is crucial for verification purposes.

Step 2: Navigate to Your SASSA Profile

Once logged in, you’ll see the app’s main menu, which is designed for easy navigation. From the menu:

  • Select the “SASSA Account Details” option.
  • This section displays all your current SASSA information, including your banking details.

Step 3: Tap on “Change Banking Information”

On your SASSA profile page, locate the button labeled “Change Banking Information”. Tap this button to begin updating your banking details.

Step 4: Enter Your New Bank Details

Now, input your new bank account information. Ensure you provide accurate details, including:

  • Account number
  • Bank name
  • Type of account (e.g., savings or checking)
  • Full name of the account holder

Double-check your entries to avoid errors. If the information doesn’t match your bank records, the verification process might fail.

Step 5: Wait for the 10-Day Verification Process

After submitting your changes, the Moya App will initiate a 10-day verification process. This ensures that the account belongs to you and matches your SASSA records.

During this period:

  • Keep your phone handy for any notifications from SASSA or the app.
  • Ensure that your bank account is active and free from restrictions.

Important: SASSA will only process payments to accounts registered in your name. Third-party accounts are not allowed.

Step 6: Confirm the Changes

Once the verification period is complete, log back into the Moya App and check your SASSA profile to see if the new banking details have been updated.

If successful, your future SASSA payments will be deposited directly into your updated account.

Here are some essential tips to ensure a smooth process when updating your banking details:

  • Only use the Moya App or the official SASSA website to update your information. Avoid third-party platforms to prevent scams.
  • Ensure your new bank account is active and has no holds or blocks. If there are outstanding debts, the bank may deduct funds from your SASSA grant payments.
  • If you encounter any issues, contact SASSA’s toll-free helpline at 0800 60 10 11 or visit your nearest SASSA office for assistance.

The Moya App offers several advantages for managing your SASSA account:

  • Convenience: Update your details anytime, anywhere, directly from your smartphone.
  • No Data Costs: The app works without mobile data, making it accessible even if you have no airtime.
  • Secure Platform: Your personal information is protected, ensuring your details are safe from unauthorized access.
  • Fast Process: Unlike visiting a SASSA office, the app allows you to make updates quickly and easily.

Yes, if you don’t have access to the Moya App, there are alternative ways to update your SASSA banking details:

  1. Visit the official SASSA website and log in to your account.
  2. Go to the nearest SASSA office and update your information in person.

While these methods are effective, using the Moya App is generally faster and more convenient, especially for smartphone users.

1. How long does it take for SASSA to verify new banking details?

The verification process typically takes up to 10 days.

2. Can I use someone else’s bank account for my SASSA grant?

No, the account must be registered in your name. SASSA does not allow third-party accounts.

3. Is the Moya App free to use?

Yes, the Moya App is free and doesn’t require mobile data to function.

4. What happens if I enter incorrect banking details?

If the details don’t match your bank records, the update will fail, and you’ll need to resubmit accurate information.

5. Can I update my details if my phone number has changed?

You’ll need to update your phone number first to avoid verification issues. Contact SASSA for assistance.

By following this guide, you can easily update your SASSA banking details using the Moya App in 2024. This ensures your grant payments continue without any hiccups. Always stay vigilant and use official platforms to protect your information.

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